Sam McLaughlin
All work

Positioning a new analytics product for TV and streaming

A video technology vendor was developing an analytics product for broadcasters, pay-TV operators and streaming services. We mapped who buys analytics and how mature they are, built personas, charted a crowded vendor landscape and recommended two ways to position the product.

The question

Media companies collect huge amounts of data about viewing, quality and subscribers, but use it in very different ways. Where should a new analytics product play, which buyers should it target first, and who would it compete with?

Buyers and personas

  • Segmentation into premium rights holders, super aggregators and lower-tier providers.
  • A maturity model with five levels, from no real analytics to advanced, centralised data, plus matching maturity curves for analytics and for data management.
  • Personas by role and maturity: non-technical executive, technical executive, TV product manager and technical or data architect, each with their decision drivers.
  • Quotes from buyer interviews at each maturity level.

Competitor landscape

  • A taxonomy of more than 100 vendors across video analytics, commercial analytics, connected-TV advertising technology and data management.
  • How the market is structured: committed specialists, product against custom builds, and the shift from usage data to user data.
  • Which vendors are deployed by buyers at each maturity level, and where the client could enter.

Recommendation

Two positioning options, each with a recommended entry point, model competitors and risks: become a "single source of truth" data platform, or become an application specialist in marketing analytics for operators and streaming services.

What I did

I conducted research interviews, worked on the analysis and data, and put together the slides and deliverables.

What it shows

  • Building personas and a maturity model from interview evidence.
  • Making sense of a fragmented, fast-moving vendor landscape.
  • Turning research into clear positioning choices.

The client is described anonymously and no confidential figures are shown.